Frequently Asked Questions

Last updated: September 10, 2026

Where do you ship

We deliver to valid addresses throughout the United States.

How much is shipping

Standard shipping is free throughout the United States, with no minimum purchase requirement.

What is the daily order cutoff

The cutoff is 2:00 p.m. ET on business days. Orders placed after the cutoff generally begin processing on the next business day.

How long does delivery take

Processing takes 1 to 2 business days. Transit takes an estimated 3 to 5 business days after dispatch. Total estimated delivery is 4 to 7 business days.

Do you process orders on weekends or holidays

No. We do not process orders on weekends or U.S. public holidays.

Can I cancel or change an order

You may request cancellation, item changes, or address changes by contacting us before shipment. We cannot guarantee a change once processing has begun, and no change can be made after shipment.

What is the return window

You may request a return within 30 calendar days after delivery. After receiving authorization, hand the return to the designated carrier within 14 calendar days.

Do I need the original packaging

No. Original packaging is not required, but the product must be packed securely and returned with included parts and accessories. Reasonable opening and inspection are allowed.

Do you charge a restocking fee

No. We do not charge a restocking fee for eligible returns.

Who pays return or exchange shipping

We pay standard return and exchange shipping costs for eligible, authorized returns and exchanges within the United States.

Are exchanges available

Yes, eligible products may be exchanged subject to availability. Contact us for authorization and instructions.

How long does a refund take

We process an approved refund to the original payment method within 5 business days after inspecting the return. The bank or payment provider may take another 3 to 10 business days to post it.

What if my order is damaged incomplete or incorrect

Contact us within 7 calendar days after delivery with the order number, details, and photographs when available.

Are any products final sale or customized

We do not designate products as final sale, and we do not sell custom-made or personalized products. Gift cards are not returnable.

How can I contact support

Operating company: GLIMMERIFY LLC

Brand and store name: GLIMMERIFY HOME

Registered business address: 1978 Highway 52, Tuscumbia, MO 65082, United States

Customer support email: support@glimmerifyhome.com

Customer support telephone: +1 239-258-5983

Customer support hours: Monday through Friday, 9:00 a.m. to 5:00 p.m. ET

Website: https://glimmerifyhome.com